Last updated October 8, 2026
Straight answers about ordering custom apparel, hats and promo items from Your Name On It in Melbourne, FL: minimums, turnaround, proofs, artwork, pricing, shipping and returns. Can't find what you need? Call 321-328-9947 or email carl@ynoi.biz.
About Your Name On It · Ordering and minimums · Pricing and payment · Artwork and proofs · Decoration methods · Turnaround, rush and shipping · Returns, problems and policies
Your Name On It (YNOI) is a custom apparel, hat and promotional products company in Melbourne, Florida. We help businesses, teams, clubs and organizations put their name, logo or design on shirts, hats, drinkware and other items, ordered when you need them. The legal entity is Freight Ford, LLC, doing business as Your Name On It.
We fulfill orders from Melbourne, FL 32935 on Florida's Space Coast (Brevard County). We work with local businesses, teams, clubs, schools and organizations in Brevard and across Florida, and we ship orders anywhere in the United States.
Call or text 321-328-9947, email carl@ynoi.biz, or use the contact form. You can also book a free 15-minute call (see below). Our website is ynoi.biz and our online shop is shop.ynoi.biz.
ynoi.biz is our main site with information about the company and how we work. shop.ynoi.biz is our online store where you can browse products, use the designer, and request a quote.
Our minimum is 6 pieces per order. That makes custom decoration practical for small teams, departments, clubs and new businesses without requiring large bulk runs.
The fastest way is to request a quote at shop.ynoi.biz or send us a message with what you want, how many, and when you need it. You can also call 321-328-9947. We will confirm pricing, show you a proof, and start production once you approve and payment is received.
We decorate custom apparel (T-shirts, polos, hoodies, jackets), hats and caps, and select promotional products such as drinkware and bags. If you are not sure whether we can do a particular item, send us the details and we will tell you.
Yes. The Free Brand Checkup is a free 15-minute call where we review how your logo and branded items are working for you and suggest ideas. Learn more or book a time.
In some cases. Customer-supplied items are accepted only when we agree in writing beforehand, and we cannot guarantee results on items we did not source. See the customer-supplied goods section of our Terms of Sale.
Yes. We keep your approved artwork on file so reorders are faster. Pricing and availability of the blank garment may have changed since your last order, so we will confirm a new quote.
Price depends on the product, quantity, decoration method, number of colors or stitches, and artwork. Because those details vary, we quote each order. Larger quantities generally lower the price per piece. Send us the product, quantity and logo and we will give you a clear quote.
A quote lists the items, quantities, decoration, and price. Taxes and shipping are added unless the quote says they are included. Quotes are good for 30 days unless noted. See our Terms of Sale for details.
Payment is due at order confirmation unless we agree otherwise in writing. Work does not enter production until payment is received and your proof is approved.
Artwork setup, vectorizing or redraw time may be charged if your file is not production-ready. If you send a clean, high-resolution or vector logo, setup is usually simpler. We will tell you about any setup charges on your quote before you approve.
Yes. Tax-exempt customers need to provide a valid Florida resale or exemption certificate before the order is placed.
Vector files (AI, EPS, SVG, or a vector PDF) are best. High-resolution PNG or JPG files can often work, especially for printed designs. If you only have a low-quality image, send it anyway and we will tell you what can be done and whether redraw time applies.
A proof is a digital preview of how your order will look, including the artwork, colors, sizes, quantities and placement. Every custom order needs a proof you approve before production because custom items cannot be reproduced once they are made. After you approve, you are responsible for what the proof shows, including spelling. Read our full Proof Approval Policy.
Whoever placed the order or is authorized to act for your business or group. If someone else needs to approve, tell us up front so we send the proof to the right person.
Contact us right away at 321-328-9947 or carl@ynoi.biz. If production has not started we may be able to fix it. Once production starts, errors that were on the approved proof are not our responsibility. See the Proof Approval Policy.
We match logo colors as closely as the process allows. Exact color matching, including Pantone, is not guaranteed unless agreed in writing, because thread, ink and garment colors vary by method and material. A proof shows our best representation.
Embroidery stitches your design into the fabric with thread. It looks premium and is durable, which makes it a favorite for polos, jackets and hats. DTF (direct-to-film) prints your design onto a film that is heat-pressed onto the item. It handles full color, gradients and fine detail well and works on many fabrics. We can recommend the right method for your logo and item.
Embroidery is the classic choice for caps and hats and is very popular for logos and club names. Some designs with fine detail or many colors may work better as a printed or patch-style treatment. We will advise based on your artwork.
Properly applied embroidery and DTF are durable with normal wear. Following the care instructions (cold or warm wash, avoid high heat on printed designs, no bleach) helps decoration last. We are happy to give care tips with your order.
Yes, personalization such as names or numbers is possible. Tell us the list when you request a quote, and we will confirm pricing and show it on the proof.
Typical turnaround is 10 to 14 days after payment and proof approval. Turnaround does not include shipping time, and it is an estimate rather than a guarantee.
Yes. Rush service of about 3 days is available when we can fit it in, and it may cost extra. Call 321-328-9947 before you order so we can confirm your deadline is possible.
We ship with major carriers including UPS, FedEx and USPS, to addresses across the United States. Shipping is quoted on your quote or at checkout. Local pickup in Melbourne, FL is available by arrangement.
Tell us as soon as you notice. Delays can come from late approvals, supplier backorders, or carrier problems. We will keep you updated and work to get you your order as soon as possible. See our Terms of Sale for how timelines and delays are handled.
No. All custom brand-decorated and personalized items are non-refundable because they are made just for you. If we made a production or fulfillment error, tell us within 7 days of receipt and we will make it right.
Yes, new, unworn, undecorated items in their original packaging can be returned with an approved RMA (Return Merchandise Authorization). Refunds must be requested within 15 days of receipt, and exchanges or store credit within 30 days. A restocking fee of 20% of the item price (minimum $10) applies, except when the return is due to our error or a defect reported within 7 days of delivery. Return shipping is paid by the customer unless it is our error.
Inspect your order when it arrives and tell us within 7 days of delivery with photos and your order number. If we made the error or an item is defective, we will reprint, replace or refund the affected pieces. Contact 321-328-9947 or carl@ynoi.biz.
Our Terms of Sale, Proof Approval Policy and Privacy & Text Policy are available on this site, and the shop has its own Returns and Restocking Policy.
We only text people who have opted in, and you can reply STOP at any time to opt out or HELP for help. We do not share phone numbers for marketing. Read the full Privacy & Text Policy.